10 Sep Case Scenario for Intake Practice Client Name: Ms. T. Age: 26 Family Status: Single mother of two children, ages 4 and 7 Presenting Situation: Ms.
Methods of Delivering Case Mgt – Scenario PracticeHomework in WEEK 4
???? Sample Case Scenario for Intake Practice
Client Name: Ms. T.
Age: 26
Family Status: Single mother of two children, ages 4 and 7
Presenting Situation:
Ms. T. was recently evicted from her apartment due to falling behind on rent. She is currently staying with a cousin in a crowded two-bedroom home. She works part-time as a cashier but has missed several shifts because of childcare difficulties. Her employer has warned her about excessive absences, and she fears losing her job.
Client’s Concerns (from the interview):
- Has applied for emergency rental assistance but hasn’t received a response.
- Worries about providing stability for her children.
- Reports feeling anxious and “like a burden” to her cousin.
- Requests information about affordable childcare and housing options.
Observation Notes:
Ms. T. appeared tired, anxious, and apologetic throughout the interview. She avoided eye contact at times but was cooperative and open when asked questions.
???? Student Instructions
- Download the intake form template, attached.
- Pretend you are the case manager and complete the form using the details above.
- In the "Additional Notes" or "Reflection" section, write 1–2 paragraphs explaining:
- Two supportive responses you would use to build trust with Ms. T.
- One poor response you would avoid, and why it could harm the client relationship.
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