19 Jan Assess the role, trends, and challenges in health care management Employ basic management techniques in health care organizations Evaluate the critical role that communication plays in a

health & medical writing question and need an explanation and answer to help me learn.

Project Part 1 (Single word Document):
– Rubric is the word document titled “HTHS301 – Week 1 Essay Assessment Directions”
Project Part 2 (Single word Document):
– Rubric is the word document titled “HTHS301 – Portfolio Project Directions”
Requirements:
– Must be done in APA 7th Edition
– This is all one assignment but part 1 and part 2 need to be done in separate word documents.
– NO PLAGIARISM
– ALL CITATIONS WITHIN 5 YEARS.
Requirements: Per Requirements
HTHS301 Health Services Management l
Portfolio Project Directions and Rubric
This Portfolio Project is worth 20% (5% weekly submission/15% final submission) of your grade.

Completing this Assessment will help you to meet the following:
Course Outcomes
Assess the role, trends, and challenges in health care management
Employ basic management techniques in health care organizations
Evaluate the critical role that communication plays in a health care organization
Demonstrate an understanding of financial responsibility and the budgetary process in healthcare
Program Outcomes for Health Services Administration, B.S.
Evaluate and apply leadership skills, including recognizing and using soft skills in the health care environment
Program Outcome for Human and Social Services, B.S.
Analyze the impact and interaction of public policy issues with human services, including legal considerations and funding mechanisms related to non-profit, private and public human services agencies.
Institutional Outcomes
Information Literacy and Communication – Utilize appropriate current technology and resources to locate and evaluate information needed to accomplish a goal, and then communicate findings in visual, written and/or oral formats.
Relational Learning – Transfer knowledge, skills and behaviors acquired through formal and informal learning and life experiences to new situations.
Thinking Abilities – Employ strategies for reflection on learning and practice to adjust learning processes for continual improvement.
Quantitative and Scientific Reasoning – Follow established methods of inquiry and mathematical reasoning to form conclusions and make decisions.
Scenario
Healthcare management professionals should not take lightly the intricacies involved in delivering healthcare services. Regulations, third-party payer requisites, licensing, and accreditation standards contribute to these intricacies. The use of official policies and standardized procedures can mitigate the complexity by promoting workplace safety, regulatory compliance, and the delivery of safe, high-quality patient care. (Irving, 2014)
In this scenario, you are a new program administrator of an outpatient chronic wound care center. You have held your role for a little over one year, and you manage a staff of 14 that consists of front office personnel, billing personnel, medical assistants, nurses, and several physicians. The wound center uses formalized, written policies and procedures that fulfill a number of important purposes such as:
Facilitate adherence with recognized professional practices.
Promote compliance with regulations, statutes, and accreditation requirements, including HIPAA, EMTALA, CMS Conditions of Participation, and the Joint Commission.
Reduce practice variation.
Standardize practices across multiple wound clinics within a single wound care management company.
Serve as a resource for staff, particularly new personnel.
Reduce reliance on memory, which, when strained, has been shown to be a major source of human errors or oversights. (Irving, 2014)
Recently you have been approached by staff members who have expressed concerns about one of the wound center physicians. The medical assistant mentioned that several patients have complained to her that the seems in a hurry and does not listen to their concerns. One of your nurses also stated that several patients have complained of increased pain after treatment and that their wounds appeared worse. Your clinical nurse leader has expressed that the physician is not documenting his clinic procedures daily. In fact, sometimes several days pass before he completes his notes in the patients medical record. Additionally, the billing associate has complained that the physician has not been filling out the procedures and diagnosis codes on the Superbill for each patient visit for reimbursement. In the last month you also have received several phone calls from the hospitals outpatient billing department notifying you of payment denials on several wound center patient accounts.

You decide to review the physicians healing outcomes in the centers clinical database and discover that his healing rates and quality indicator scores are far below the standardized expectations. Many of the physicians entries in the patients charts are incomplete. As you review the physicians documentation further, you see that his poor outcomes have been an ongoing trend intermittently over the last several years, and that he was counseled twice in two years by the former wound center administrator. After being counseled, the physician showed a slight improvement in outcomes and quality indicators each time. Subsequently, within several months after each counsel, a downward trend in quality measures reoccurred. Patient volumes are at an all time high in the clinic and the physician seems stressed. Patient satisfaction scores are declining.

The purpose of developing this portfolio project is for you to demonstrate your leadership skills and knowledge as a health care administrator/manager in the areas of: trends and challenges that exist in health care management; the basic management techniques utilized in health care organizations; the role that communication plays in a health care organization; and the financial responsibility and budgetary process in health care. Your project will discuss issues and solutions in the scenario relating to:
Delivery of evidence-based health care treatment
Quality improvement processes
Financial improvement/costs reduction
Effective communication
Formalized written policies and procedures
The intended audience is your wound clinic physician, the clinical nurse leader, and the hospital executive team that includes the hospitals President or Chief Executive Officer (CEO), Chief Nursing Officer (CNO), Medical Officer, Chief Financial Officer (CFO), and any other senior management team members you deem necessary.
Scenario reference citation:
Irving, Anne. (2014, October 13). Policies and Procedures for Healthcare Organizations: Risk Management Perspective. Patient Safety & Quality Healthcare (PSQH).
Directions
Applying the information shared in the scenario above, each week you will analyze and critically evaluate the wound care center in written format to eventually provide a cohesive report that addresses actions, recommendations, the role of communication, finance, patient safety, quality of care, and policies and procedures. It will be important to support your findings with scholarly resources pursuant to each required deliverable.
Requirements and Formatting
Your Portfolio Project must be formatted according to APA requirements.
Deadline
Deliverable items for the Portfolio Project will be required at different points during the course. Details for each submission are included below in the Deliverable Descriptions.
Deliverable Descriptions
Week 2: Immediate Actions and Long-term Recommendations
Due by the end of Week 2 at 11:59 pm, ET.
Write a minimum of 250-word report to the physician, nurse clinical leader, and hospital executive team that includes a brief restatement of the scenario and identifies the problem, immediate steps and long-term recommendations you will make to address the issues. Use at least one scholarly reference in your report to support your recommendations.

Points to include as you write your report:
Identify the problem(s)
Provide immediate and long-term actions to address issues
Outline basic management techniques you would use in addressing the issues in the scenario
Technology and resources you used to evaluate the information needed to address the problem
Week 3: The Role of Communication
Due by the end of Week 3 at 11:59 pm, ET.
Write a 250-word report to the physician, nurse clinical leader, and hospital executive team that describes the role of communication in addressing the issues described. Use at least one scholarly reference in your report to support your assertions.
Points to include as you write your report:
Communication methods used with physician, nurse, and hospital executives
Listening skills used
Hint think about ??Soft Skills?? which are a combination of people skills, social skills, personality traits, attitudes, and social and emotional intelligence that help individuals navigate their environment, work well with others, perform well, and achieve their goals
Managing patient complaints, concerns, and patient satisfaction
Hint Healthcare organizations have processes for addressing patient complaints and grievances to follow federal regulations and accreditation standards, as well as to protect patients and reduce liability. Current trends in healthcare such as patient-centered care and patient satisfaction data make seeking and responding to patient feedback increasingly important components of risk management and patient safety programs. For example, patient complaints are associated with both clinical complications and increased risk of malpractice litigation.
Week 4: Financial and Budgetary Aspects
Due by the end of Week 4 at 11:59 pm, ET.
Write a minimum of 250-word report to the physician, nurse clinical leader, and hospital executive team that describes the financial and budgetary aspects that may be affected by the identified issues recently described. Use at least one scholarly reference to support your report.
Points to include as you write your report:
Denials of payment and effect on wound center financials
How billing might affect your annual wound center budget
How patient volumes may affect quality of care
Quality and health care costs
Hint think about value-based care, implementation of Centers of Excellence, use of evidence-based clinical guidelines, and how improvements in quality could lower costs by reducing complications or hospital readmissions.
Week 5: Patient Safety and Quality Care
Due by the end of Week 5 at 11:59 pm, ET.
Write a 250-word report to the physician, nurse clinical leader, and hospital executive team that describes patient safety and quality care aspects that are affected by the identified issues. Use at least one scholarly reference to support your report.
Points to include as you write your report:
Were clinical practice guidelines (evidence-based medicine) observed by the physician
How might patient satisfaction be affected
Technology and resources you used to evaluate the information needed to address the problem
Week 6: Written Policies and Procedures
Due by the end of Week 6 at 11:59 pm, ET.
Write a minimum of a 250-word report to the physician, nurse clinical leader, and hospital executive team that describes the importance and use of formalized written policies and procedures in the health care setting of the wound center. Use at least one scholarly reference to support your report.
Points to include as you write your report:
How formal policies might facilitate adherence to recognized professional practices
How policies and procedures (P&P) satisfy compliance with regulations, statutes, and accreditation agencies in the wound center
Why standardized procedures might reduce practice variation
Hint P&Ps should be standardized across multiple wound clinics within a single wound care management company; P&Ps serve as a resource for staff; P&Ps reduce reliance on memory, and stressed workers have been shown to be a major source of human errors or oversights.
Week 7: Final Submission to ePortfolio
Due by the end of Week 7 at 11:59 pm, ET.
This week is the final submission of your Portfolio Project. Combine all five of the weekly deliverables into one cohesive paper that flows together into a logical report. Incorporate instructor feedback, make any added corrections, and then submit it to your ePortfolio.
Upload your Portfolio Project to the Program Outcome in your ePortfolio listed below for Health Services Administration Degree.? Use the following naming convention:? HTHS301 Portfolio Project:
Evaluate and apply leadership skills, including recognizing and using soft skills in the health care environment.
Upload your Portfolio Project to the Program Outcome in your ePortfolio listed below for Health and Human Services Degree.? Use the following naming convention:? HTHS301 Portfolio Project:
Analyze the impact and interaction of public policy issues with human services, including legal considerations and funding mechanisms related to non-profit, private and public human services agencies.
For directions on how to upload your project to your ePortfolio, please see Student Resources in Blackboard on the navigation pane.
Week 7.5: Reflection
Due by the end of Week 7.5 at 11:59 pm, ET.
For the final piece of your Portfolio Project, you will reflect upon the course and how it directly relates to your future workplace.

This reflection will be delivered as a Word document 1-2 pages in length.
For this reflection:
Analyze the importance of this project to your future career.
In your own words reflect on how this project meets the Program and Institutional outcomes as stated on the first page.
Upload and submit your final reflection.
Reflection Grading Criteria
For specific grading information, please refer to the Portfolio Project Grading Rubric.
HTHS301 Health Services Management l
Week 1 Essay Directions and Rubric

This Assessment is worth 10% of your grade.
Deadline
Due by the end of Week 1 at 11:59 pm, ET.

Completing this Assessment will help you to meet the following:
Course Outcomes
Describe the current health care system from a global perspective.

Directions
Create a 750-word essay describing the current U.S. health care system from a global perspective. The following components must be discussed in your essay:
Health expenditure per capita compared to other advanced countries or emerging economies
Identify at least two drivers of health care spending in the U.S.
Health insurance coverage in the U.S. compared to other advanced countries or emerging economies
Quality of U.S. health care in an international context
Name at least two measures of population health or health outcomes
Compare this measure or outcome of the U.S. to one other advanced country
Format essay per APA guidelines
Include at least two scholarly references and in-text citations
Several scholarly sources are provided below for your use. The references are in correct APA format per APA guidelines. The list is optional, you may use these sources or search for your own in the B&SC library.

Squires, D., & Anderson, C. (2015). U.S. health care from a global perspective: spending, use of services, prices, and health in 13 countries. Issue Brief, 15, 115. Retrieved from
Bauchner, H., Fontanarosa, P. B. (2018). Health care spending in the United States compared
with 10 other high-income countries: What Uwe Reinhardt might have said. JAMA, 319(10):990992. doi:10.1001/jama.2018.1879 Retrieved from
Schoen, C., Osborn, R., Squires, D., & Doty, M. M. (2013). Access, affordability, and insurance complexity are often worse in the United States compared to ten other countries. Health Affairs, 32(12), 22052215.
Full text available at
Laugesen, M. J., & Glied, S. A. (2011). Higher fees paid to US physicians drive higher spending for physician services compared to other countries. Health Affairs, 30(9), 16471656.
Full text available at
Cobham, K. (2004, August). Studies find U.S. health care no better than other countries. Nations Health, p. 16. Retrieved from
Spithoven, A. H. G. M. (2009). Why U.S. health care expenditure and ranking on health care indicators are so different from Canadas. International Journal of Health Care Finance and Economics, 9(1), 124.
Health Policy Reform: Beyond the 2008 Elections: A Resource for Journalists from The Commonwealth Fund. (2008). Columbia Journalism Review, 46, 1. Retrieved from
Ho, J. Y., & Preston, S. H. (2010). US mortality in an international context: Age variations. Population & Development Review, 36(4), 749773. Retrieved from
Mahoney, J. D. (2017). Americas exceptional safety net. Harvard Journal of Law & Public Policy, 40(1), 3339. Retrieved from