18 Oct The process of applying management concepts and techniques in a multinational environment and adapting management practices to different economic, political and cultural environments is
The process of applying management concepts and techniques in a multinational environment and adapting management practices to different economic, political and cultural environments is: Strategic management
Internationalization
Globalization
International management
• Question 2 The following definitions accurately match their dimension of culture except:
People as members of a group, organization or society share culture
Culture has structure and is integrated
Culture is based on the human capacity to change or adapt
Culture is cumulative, passed down from one generation to another
• Question 3 The three degrees of communication quantity are:
Elaborate, exacting and succinct
Precise, imprecise and elaborate
Succinct, affective and precise
Coarse, precise and elaborate
• Question 4 The study of morality and standards of conduct is referred to as:
Social responsibility
Law
Governance
Ethics
• Question 5 To qualify as a multinational corporation, a firm must meet all of the following criteria except:
Operations in more than one country
International sales
A nationality mix of managers and owners
Sales of at least one million dollars per year
• Question 6 Globalization:
Is the growth of interstate trade, spurred on by the progress toward free-market policies
Is the subcontracting of activities to endogenous organizations that had previously been performed within the firm
Is the process of social, political, economic, cultural and technological integration among countries around the world
Is the process of a business crossing national and cultural borders
• Question 7 The subcontracting or contracting out of activities to endogenous organizations that had previously been performed by the firm is called:
Homesourcing
Insourcing
Offshoring
Outsourcing
• Question 8 The World Trade Organization (WTO) meeting in Cancun in September of 2003 was led by: India and Brazil
The U.S. and Japan
The U.K. and France
EU members
• Question 9 Which of the following is not a determinant of culture?
Language
Political philosophy
Environmental Structure
Education
• Question 10 Companies that pursue this strategy typically sell products for which a large portion of value is added in the upstream activities of the industry’s value chain.
Quality imperative
Political imperative
Economic imperative
Administrative coordination
• Question 11 What is corporate governance and how does this differ around the world. Give an example.
• Question 12 Typically, MNCs utilizing this approach to strategic planning use a country-centered or multi-domestic strategy.
Quality imperative
Administrative coordination
Political imperative
Economic imperative
• Question 13 Which of the following is false about the adage, “When in Rome, do as the Romans do?” It is derived from the idea of cultural relativism
It suggests that businesses and the managers should behave in accordance with the ethical standards they are active in
It suggests that it is necessary, to some extent, to rely on local teams to execute under local rule
It is derived from the idea of cultural materialism
• Question 14 In terms of communication styles, which of the following countries has a high-context society? Germany
Scandinavia
Canada
Japan
• Question 15 What is negotiation and the five steps to negotiation?
• Question 16In terms of communication styles, which of the following countries has a low-context society?
The United States
Japan
Italy
Arab countries
• Question 17Which of the following statements is not true with regard to child labor?
Child labor continues to climb
Child labor has declined for girls
The ILO has been involved in developing standards regarding child labor
UNICEF and the World Bank recognize that family survival sometimes depends on children working
• Question 18 These individuals are the key to stimulating profit growth within a company. Supervisors
Middle managers
First-line managers
Top managers
• Question 19 All of the following are accurate descriptions of the main characteristics of culture except: Culture is inherited or biologically based; it is not acquired by learning and experience
People as members of a group, organization or society share culture; it is not specific to a single individual
Culture is cumulative, passed down from one generation to the next
Culture is based on the human capacity to symbolize or use one thing to represent another
• Question 20 The products sold by MNCs pursuing this approach often have a large portion of their value added in the downstream activities of the value chain.
Political imperative
Cost imperative
Quality imperative
Economic imperative
• Question 21Ford Motor’s strategic plan in Thailand is based on:
Offering the right price and product
Offering the right combination of price and financing to a carefully identified market segment
Offering the right combination of price and financing to all market segments
Offering the right financing only
• Question 22 Antiglobalization activists:
Contend that even within the developing world, it is protectionist policies, not trade and investment liberalization, that result in environmental and social damage
Believe globalization will force higher-polluting countries such as China and Russia into an integrated global community that takes responsible measures to protect the environment
Assert that if corporations are free to locate anywhere in the world, the world’s poorest countries will relax or eliminate environmental standards and social services in order to attract first-world investment and the jobs and wealth that come with it
Believe that industrialization will create wealth that will enable new industries to employ more modern, environmentally friendly technology
• Question 23 Discuss what is the Base of the Pyramid theory and what opportunities do companies have regarding it
• Question 24_____ is acquired knowledge that people use to interpret, experience and generate social behavior.
Edification
Culture
Symbol
Cognition
• Question 25 A worldwide strategy based on cost leadership, differentiation and segmentation is referred to as the:
Economic imperative
Political imperative
Quality imperative
Administrative coordination strategy
• Question 26
According to the text, which country has experienced widespread human trafficking in recent years? South Africa
India
Russia
China
• Question 27 Explain the wide variety of tactics used in international negotiation. Give an example.
• Question 28 Messages are implicit and often highly coded in:
Low-context societies
Moderate-context societies
High-context societies
Variable-context societies
• Question 29 Identify the statement that is false of globalization.
It can be defined as the process of social, political, economic, cultural and technological integration among countries around the world
It is the process of a business crossing national and cultural borders
Evidence of globalization can be seen in increased levels of trade, capital flows and migration
It has been facilitated by technological advances in transnational communications, transport and travel
• Question 30 Communication is the process of:
Transferring meanings from sender to receiver
Choosing a course of action among alternatives
Giving teams the resources they need to develop ideas and effectively implement them
Using reports and other written forms to communicate business operations
• Question 31 Which of the following views the individual as part of rather than separate from nature?
Aristotelian virtue ethics
Utilitarianism
Kantian philosophical traditions
Eastern philosophy
• Question 32 Honda and General Motors have both built plants in Thailand to take advantage of Demand and low delivery costs
Strategic pricing
New technologies and low wages
Tax incentives and demand
• Question 33 The global organization of countries that oversees rules and regulations for international trade and investment, including agriculture, intellectual property, services, competition and subsidies is the:
WTO
NAFTA
WIPO
ITO
• Question 34According to the text, the highest cultural priority (or value) in Japan is considered as: Cooperation
Individualism
Family security
Belonging
• Question 35 Which style of communication focuses on precision and the use of the right amount of words to convey the message?
Coarse
Succinct
Elaborate
Exacting
• Question 36 _____ is the information that surrounds a communication and helps convey the message.
Contingency
Stipulation
Context
Circumstance
• Question 37 The approach to strategic formulation and implementation utilizing strategies of TQM to meet or exceed customers’ expectations and continuously improve products and/or services is referred to as the: Value-added imperative
Quality imperative
Political imperative
Economic imperative
• Question 38 In high-context societies, the _____ style of communication is common.
Exacting
Elaborate
Succinct
Compact
• Question 39 MNCs using the _____ approach to strategic planning are country-responsive; their approach is designed to protect local market niches.
Administrative coordination strategy
Economic imperative
Quality imperative
Political imperative
• Question 40 The issue of relatively low wages paid by subcontractors to workers in ______ made headlines in 2010 after a series of suicides by factory workers.
Vietnam
Malaysia
Mexico
China
• Question 41 Identify the handshake that does not accurately match the culture it is associated. Asian-gentle
French-light and quick
Latin America-moderate grasp; repeated frequently
United States-soft
• Question 42 Culture is:
Individual
Acquired
Inherited
Unstructured
• Question 43 Culturally, a German can be expected to have a _____ handshake.
Gentle
Light and quick
Brusk and firm
Long and involved
• Question 44 The process by which companies undertake some activities at offshore locations instead of in their countries of origin is:
Homesourcing
Insourcing
Offshoring
Outsourcing
• Question 45 According to the text, the highest cultural priority (or value) in the U.S. is considered as: Family security
Belonging
Freedom
Cooperation
• Question 46The largest possible balance of pleasure over pain or the greatest happiness of the greatest number is associated with which of the following?
Aristotelian virtue ethics
Kantian philosophical traditions
Utilitarianism
Eastern philosophy
• Question 47 According to the text, strategic planning helps MNCs to do all of the following except:
Coordinate and monitor its far-flung operations
Deal with political risks
Determine performance
Get higher profitability
• Question 48 Researchers have found that the contextual style is often associated with:
Low-power distance, collective, high-context cultures
Low-power distance, individualistic, high-context cultures
High-power distance, individualistic, low-context cultures
High-power distance, collective, high-context cultures
• Question 49 All of the following statements about ethics are true except:
It is the study of morality and standards of conduct
It is the victim of subjectivity as it yields to the will of cultural relativism
It is the belief that the ethical standard of a country is based on the culture that created it and that moral concepts lack universal application
It is not related to the area of corporate social responsibility
• Question 50 Japanese firms tend to have a culture of deference which is supported by all of the following except
the unwillingness of workers to report problems to their superiors
the unwillingness of workers to question their superiors
the unwillingness of workers to challenge what has been decided
the unwillingness of workers to be loyal to the firm
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