08 Aug Report around stakeholder engagement and communication management(tools) analysis 2 parts ? Lecture 5 mainly talks about communication part. You can directly start from P36 and rea
Report around stakeholder engagement and communication management(tools) analysis 2 parts
Lecture 5 mainly talks about communication part. You can directly start from P36 and read the content of lecture5, which is all about communication matrix. It has a very detailed table and includes case study
Lecture 6 mainly talks about stakeholder engagement. From P10, it introduces Stakeholder P15 to the last page. There is also a case behind the engagement matrix for understanding
Then I have an article to help understand stakeholder engagement, which directly uses case to describe the concept. Take a look at intro+ Conclusion, method and analysis
Sheet1
| ID# | Communication | Theme (Purpose, Intent- What is this about?) | Takeaway Message | Target (the intended audience) | Tool (Medium or 'channel') | Tone (Informing, Inquiring, Demanding…?) | Timing (When, How Often, Triggers?) | Test (feedback, confirmation needed? How?) | Teller (Person who owns this communication) | Tick (Formal approval?) | Comments |
| Ex 1 | Risk Management Briefing | High-level risk update | Which threats and opportunities need what attention NOW | Core project team | MS-Teams meeting, 30 minutes max | Deeply inquiring, assertive in assigning risk ownership. | Every other Wednesday at 1:30PM. | Risk Owner responses by Fridays following meeting at 3PM. | Henry Hudson, PM | N/A | Use MS-Teams for Friday risk response updates. |
| Ex 2 | Monthly Sponsor Briefing | Regular update for sponsors | Inform sponsors of project progress | Sponsors | Face-to-face, 10 slides max, Main Campus, Conference Room C | Concise, transparent info to sponsors with room for feedback | Monthly, 3rd Monday | Meeting notes capturing feedback from sponsors. | Yifei Zhang, Executive Assistant | Core Project Team reviews slides before presentation | |
,
Instructions
| COMMUNICATIONS MATRIX | |
| Column | Instructions For Completing This Document |
| Complete the Project Name, NC, Project Manager Name, and Project Description fields | |
| For each identified communication, complete the following: | |
| A | ID: A unique ID number used to identify the communication within the communication matrix. |
| B | Communication Vehicle: This column should be populated with a description of the type of communication that will be conducted |
| C | Target Audience: This field should be populated with a description of the target audience for this communication vehicle. |
| D | Description/Purpose: This field should be populated with a description of the purpose of the communication. |
| E | Frequency: This field should be populated with the frequency of which the communication will be distributed. |
| F | Owner: This field should be populated with the name of the owner of the communication. |
| G | Distribution Vehicle: This filed should be populated with the type of distribution vehicle that will be used to disseminate the communication. |
| H | Internal/External: This field should indicate if the communication is for internal, external, or both internal and external distribution. |
| I | Comments: This column should be populated with any additional comments. |
| Column | Instructions For Changing the Contents of Drop-Down Menus |
| E, F | Highlight the cell of which you wish to change the content of the drop down menu. From the file menu click "Data" -> "Validation" and change the content of the source field OR Click "Format" -> "Sheet" -> "Unhide" -> "DropDown_Elements" Add/Change the appropriate values Click "Format" -> "Sheet" -> "Hide" |
| Column | Instructions For Filtering Data |
| Any | Highlight the header of the cell you wish to filter data on From the file menu click "Date" -> "Filter" ->"Auto Filter" Then select your filter criteria from the drop down menu that appears on your header cell |
Communication_Log
| COMMUNICATIONS MATRIX | ||||||||
| Project Name: | <optional> | |||||||
| Project Manager Name: | <required> | |||||||
| Project Description: | <required> | |||||||
| ID | Communicaton Vehicle | Target Audience | Description/Purpose | Frequency | Owner | Distribution Vehicle | Internal / External? | Comments |
| 0 | Weekly status report | Project Team | Communicate updated project status | Weekly | John Doe | Internal & External |
DropDown_Elements
| Frequency | Internal_External | |
| Daily | Internal Only | |
| Weekly | External | |
| Bi-Weekly | Internal & External | |
| Monthly | ||
| Bi-Monthly | ||
| Quarterly | ||
| Semi-Annually | ||
| Annually |
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Main Sheet
| Stakeholder Name/ID | Power | Interest | ATTITUDE | |||||||
| Unaware | Opposed | Neutral | Thumbs Up | Cheerleader | Current Type | Desired Type | How to get from C to D | |||
| Unaware it's happening | Against it happening | Let it happen | Help it happen | Make it happen | ||||||
| UIH | AIH | LIH | HIH | MIH | ||||||
| Sam Pell (sample) | High | Low | C | D | Time Bomb | Sleeping Giant | Demonstrate the positives, give examples of how this has worked well previously. | |||
| Town Permitting Dept. | High | Moderate | C | D | Sleeping Giant | Savior | Show what's in it for them! | |||
Figure
image1.png
,
See discussions, stats, and author profiles for this publication at: https://www.researchgate.net/publication/349181675
RRI and Corporate Stakeholder Engagement: The Aquadvantage Salmon Case
Article in Sustainability · February 2021
DOI: 10.3390/su13041820
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Article
RRI and Corporate Stakeholder Engagement: The Aquadvantage Salmon Case
Beniamino Callegari 1 and Olga Mikhailova 2,*
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Citation: Callegari, B.; Mikhailova,
O. RRI and Corporate Stakeholder
Engagement: The Aquadvantage
Salmon Case. Sustainability 2021, 13,
1820. https://doi.org/10.3390/
su13041820
Academic Editors: Marc A. Rosen,
Tatiana A. Iakovleva, Elin
Merethe Oftedal, Luciana Maines and
John Bessant
Received: 7 December 2020
Accepted: 3 February 2021
Published: 8 February 2021
Publisher’s Note: MDPI stays neutral
with regard to jurisdictional claims in
published maps and institutional affil-
iations.
Copyright: © 2021 by the authors.
Licensee MDPI, Basel, Switzerland.
This article is an open access article
distributed under the terms and
conditions of the Creative Commons
Attribution (CC BY) license (https://
creativecommons.org/licenses/by/
4.0/).
1 School of Economics, Innovation and Technology, Kristiania University College, 0107 Oslo, Norway; [email protected].com
2 School of Economics and Business, Norwegian University of Life Sciences NMBU, 1430 Ås, Norway * Correspondence: [email protected]
Abstract: Declining public trust in science and innovation triggered the emergence and develop- ment of the responsible research and innovation (RRI) concept among policymakers and academics. Engaging stakeholders in the early phases of innovation processes has been identified as a major driver of inclusive, responsible, and sustainable development. Firms however have often adopted practices entirely opposite to those being advocated within the RRI framework, namely, reducing external interaction with stakeholders, focusing on exclusive communication with the scientific community and legal authorities while avoiding the social spotlight. We illustrate these practices, their causes and consequences using the case of the Aquadvantage salmon, the first genetically modified (GM) animal approved to petition for the United States (US) Food and Drug Adminis- tration (FDA) approval for human consumption. We find that such practices heighten the risk of social backlash, being undesirable from the perspective of both the organizations involved and society at large. Stakeholder engagement remains necessary in order to gain the minimum social acceptance required for contentious innovative products to enter the market. However, stakeholder engagement must be selective, focused on pragmatic organizations whose aims and interests are sufficiently broad to potentially align with corporate interests. Strategic stakeholder engagement offers a meeting point between the transformative aspirations of RRI framework proponents and legitimate business interests.
Keywords: RRI; stakeholder engagement; responsible innovation process; commercialization process; biotechnology; GM animal regulation
1. Introduction
Scientific progress constantly pushes onwards the boundaries of the possible, as we struggle to understand the implications and cope with the consequences. The new vistas opened by innovation, however, change according to the perspective adopted. As the world changes beyond the ability of anyone to keep up, trust in policymakers, scientists, entrepreneurs and innovators is necessary for social consensus to maintain. It is precisely this trust, however, that has been eroding at an accelerating pace in the last decades, a worrying process that does not seem to be stopping anytime soon. Responsible research and innovation (RRI) is a framework developed to support regulators, policymakers, academic entities, and corporations in constructively facing this issue and contributing to slow or even reverse the worrying trend.
While only recently introduced [1,2], the concept has proven very popular within the academic community, resulting in an explosive number of contributions in the last few years [3–6]. However, actual change in terms of practice has been more modest in scope [7]. One of the key challenges currently facing researchers active in this area is to improve our understanding of how to translate the principles into practice, and how to implement such practice in the world of policy, regulation, academia, and corporate operations. Our study focuses on a specific aspect of RRI-inspired practice, namely, the
Sustainability 2021, 13, 1820. https://doi.org/10.3390/su13041820 https://www.mdpi.com/journal/sustainability
Sustainability 2021, 13, 1820 2 of 18
constructive involvement of stakeholders within corporate innovation processes. Recent research on RRI and corporate practices has found numerous stumbling blocks prevent- ing a satisfactory implementation of stakeholder engagement practices within corporate settings [8]. Furthermore, stakeholder inclusion tends to take place at the very last phases of the innovation process, as part of the marketing process, revealing a severe misalign- ment between RRI principles and actual corporate practices [9]. While researchers have investigated how to develop effective pre-engagement tools to ensure earlier stakeholder engagement [10], stakeholder engagement in the pre-marketing phases remains relatively under-researched. This research gap has motivated our research question: which factors prevent the implementation of RRI-inspired principles of stakeholder engagement within actual corporate settings? Our study aims to contribute to the identification of the key factors responsible for the lack of stakeholder engagement, defined as corporate practices to involve stakeholders in a positive manner in organizational activities [11], in current corporate practices, distinguishing between structural features of the market economy and contingent limitation of RRI-informed guidelines. The results so obtained are used to derive practical implications aiming to improve the actual feasibility of RRI integration within the corporate world.
We investigate this problem by analyzing the case of the first GM animal commercial- ized for human consumption, the AquAdvantage salmon, and the difficult road that this controversial technology and its proponents have traveled in the last decades. We find that the decision of the company to avoid stakeholder engagement, while not unreasonable, has resulted in decades of legal strife and unprofitability, the resolution of which is still in the future, and not necessarily promising. This negative result confirms the practical relevance and potential benefit of RRI-inspired practices of stakeholder integration, but also highlights the current gap between RRI principles and their implementation. We confirm that demand for early and meaningful stakeholder integration clashes with the aim of innovation benefits appropriation, and the related need for corporate informa- tion management [8]. Furthermore, stakeholder engagement cannot solve the problem of widespread social
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