1. Question : Performance evaluation systems break down because they are 

______________.

Student Answer:

poorly communicated 

misunderstood 

poorly designed 

punitive 

2. Question : _____________ means that the criterion being used reflects the 

difference between high and low performers.

Student Answer:

Relevance 

Sensitivity 

Practicality 

Reliability 

3. Question : Which of the following is not one of the reasons that many merit 

pay systems fail to increase performance?

Student Answer:

Employees fail to make the connection between pay and performance. 

The secrecy of the reward is perceived by other employees as inequity. 

The budget is too small to fund the merit awards. 

The merit award is too small to impact performance. 

4. Question : When companies have thrift plans, about ____________________ of 

employees participate.

Student Answer:

85 percent 

50 percent 

24 percent 

8 percent 

5. Question : Most elderly Americans believe that security in their later years 

rests on a three-legged stool consisting of all of the following except:

Student Answer:

Social Security 

Part-time employment 

Personal savings 

Private pensions 

6. Question : Continuous overtime often results in ___________.

Student Answer:

lower labor costs and higher productivity 

lower labor costs and lower productivity 

higher labor costs and lower productivity 

higher labor costs and higher productivity 

7. Question : Employees must have been employed for ____________________ to be 

eligible for unpaid leave under the Family and Medical Leave Act.

Student Answer:

1 day 

30 days 

6 months 

1 year 

8. Question : A survey conducted by the National Association of Colleges and 

Employers found that occupational choice is most heavily 

influenced by __________.

Student Answer:

teachers 

friends 

parents 

career counselors 

9. Question : The bureaucratic job-based approach used in determining pay will 

not be used to design pay systems in the future. Instead, the new designs will be ____________________ based.

Student Answer:

production 

profit 

people 

customer 

10. Question : All of the following are features of a behaviorally anchored rating 

scale except:

Student Answer:

Six to ten performance dimensions are identified and defined by raters and ratees. 

The dimensions are anchored with positive and negative critical incidents. 

The wording on the form contains jargon commonly used by the ratee. 

Ratings are fed back using the terms displayed on the form.