Due Date: Points: 100 Overview: As you learned this week, clients expect the information shared with their human services professional to be kept private and confidential. With the use of technological devices (computers, smartphones, tablets, etc.) on the increase within the helping professions, human services professionals must be aware of potential concerns when it comes to confidentiality, privacy, and privileged communication. Instructions: This assignment has two parts. First, you will create an infographic flyer (1-2 pages) that you will provide to clients. The infographic flyer should include the details a client needs to know about confidentiality, privacy, and privileged communication when telecommunication is used within the helping relationship. Next, you will write a 2-page paper that addresses the following:

• From a helping professional’s perspective, describe confidentiality, privacy, and privileged communication.

• Discuss the balance you will take to ensure client privacy when using a telecommunication platform, such as a smartphone.

• As a human services professional describe how you will maintain client privacy and confidentiality when providing online services/support, such as online crisis interventions via a computer.

• Describe the ethical issues that could arise when using telecommunication devices as a helping professional.

Requirements:

• Length: Infographic flyer: 1-2 pages • 2-page paper written in APA format, not including title and reference pages. • 2 scholarly resources, one of which must be the ACA Code of Ethics or the

NOHS Standards). • A title and reference page are required and not included in the page count.

HSV400–Ethical and Legal Issuesin Human Services Unit5Assignment:Confidentiality and Privacy with TelecommunicationDevices

Be sure to read the criteria below by which your work will be evaluated before you write and again after you write.

Evaluation Rubric for Unit 5 Assignment

CRITERIA Deficient Needs Improvement Proficient Exemplary 0 – 11 points 12 – 14 points 15 – 17 points 18 points Content Accuracy (Infographic)

Infographic is incomplete or contains inaccurate information and does not adequately inform clients about telecommunication concerns.

Infographic covers basic information about confidentiality and privacy but lacks detail or client-specific relevance.

Infographic is accurate but lacks some depth or specificity in detailing confidentiality and privacy concerns relevant to telecommunication use.

Infographic includes comprehensive and accurate details about confidentiality, privacy, and privileged communication, tailored specifically to clients using telecommunication.

Visual Appeal and Clarity (Infographic)

Infographic is poorly designed, not visually engaging, and information is difficult to understand.

Infographic is adequately designed but may be cluttered or somewhat difficult to follow. Lacks visual engagement.

Infographic is visually pleasing and generally clear but could use more effective graphics or layout to aid understanding.

Infographic is exceptionally well- designed, visually engaging, and information is easy to understand at a glance. Uses high- quality graphics and text to enhance comprehension.

Depth of Discussion (Paper)

Paper fails to adequately describe the necessary concepts or discuss how privacy will be maintained. Lacks clarity and depth.

Paper describes the necessary concepts but with limited depth and insight. Discussions on maintaining privacy are basic and lack detail.

Paper adequately describes the required concepts and discusses maintaining privacy with some insight but lacks depth in certain areas.

Paper thoroughly describes confidentiality, privacy, and privileged communication from a professional perspective, with insightful discussions on maintaining these in telecommunication.

Ethical Considerations (Paper)

Paper has minimal or no discussion of ethical issues related to telecommunication.

Paper mentions ethical issues but lacks comprehensive analysis or discussion on how to address these issues.

Paper discusses ethical issues related to telecommunication, but the analysis is somewhat superficial or lacks detail on potential solutions.

Paper provides an in- depth analysis of potential ethical issues with telecommunication, demonstrating a strong understanding of the implications and solutions.

Professional Perspective and Application

Lacks a clear understanding of professional responsibilities; minimal or no application to practical scenarios.

Shows a basic understanding of professional responsibilities, but application to real-life scenarios is superficial or underdeveloped.

Good understanding shown, with practical applications mentioned, but lacks depth or the perspective may not

Demonstrates a profound understanding of the professional responsibilities regarding privacy and

CRITERIA Deficient Needs Improvement Proficient Exemplary be fully integrated into real scenarios.

confidentiality in online services, with realistic and practical applications.

0 – 5 points 6 – 7 points 8 – 9 points 10 points APA Format and Research

Fails to meet APA formatting standards or source requirements; significant errors in citation.

APA formatting has noticeable errors; includes the minimum required sources but may have citation errors.

Properly formatted in APA style with minor errors. Includes at least the required two sources, cited correctly.

Impeccably formatted according to APA guidelines with no errors. Includes more than two resources, and all are cited perfectly.

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