04 Oct Summarizing Advanced human services professional practitioners cannot reflect everything that a service user has said. Instead, it is best to select a few ke
Summarizing
Advanced human services professional practitioners cannot reflect everything that a service user has said. Instead, it is best to select a few key statements to summarize that will keep the conversation moving forward. Remember that summaries are deliberate. They seek to explore and draw out ambivalence on the part of the service user, to ensure the accuracy of the practitioner’s assessment, and to focus on areas of desired change.
In this Discussion, you will practice writing summaries for the service user in your case study.
Resources
Be sure to review the Learning Resources before completing this activity.
Click the weekly resources link to access the resources.
To Prepare
- Review your Course Announcements for possible information related to this week’s Discussion and Assignment.
- Review the Learning Resources on summarizing. Focus on the different types and examples of summaries.
- Go to the Hart City virtual community using the link that is provided in the Learning Resources. Once you are in the community, review the case study you were assigned.
- Create three open-ended questions you would ask the service user in the case study. The questions must be different than those you asked in Week 3.
- Given what you know about the service user, think about how they would answer each question.
- Create a summary based on what you think the service user would say in response to the questions.
By Day 4
Identify the Hart City case study you were assigned in the subject line of your post.
Post three open-ended questions you think would be most appropriate to ask your Hart City service user, and explain why. Be sure that the questions you ask are different than those you asked in Week 3. Write what you think the service user would say in response to each question. Be specific. Finally, write a summary based on what you think the service user would say in response to the questions.
REFERENCES/RESOURCES
- Walden University, LLC. (2020). Hart CityLinks to an external site. [Interactive media]. Walden University Canvas. https://waldenu.instructure.com
- Miller, W. R., & Rollnick, S. (2023). Motivational interviewing: Helping people change (4th ed.). The Guilford Press.
- Chapter 6, “Evoking: Why Would You Go There?” (pp. 83–113)
American Academy of Pediatrics. (2014). Motivational interviewing: OARSLinks to an external site. [Video]. Walden University Canvas. https://waldenu.instructure.com
Observation Rating Sheet: OARS
Listen for examples of the interviewer’s use of each of the AORS responses. As you hear them, place a hash mark (I) in the appropriate row. Make notes of examples of each type of OARS responses that you heard.
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Interviewer Response |
Count (hash marks) |
Good Examples (Notes) |
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Questions |
Open |
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Closed |
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Assumptions |
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Reflections |
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Summarizations |
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Roadblocks/Traps |
Goals: Goal Met? Y/N
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1. At least twice as many Reflections as total Questions (combined Open & Closed). |
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2. At least twice as many Open-Ended Questions as Closed-Ended Questions. |
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3. Few Affirmations |
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4. One or Two Summaries |
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5. Avoid Advice, Teaching, Confrontation |
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