20 Aug One of the projects that I have worked on involved a major electronic navigation system upgrade at my work.
One of the projects that I have worked on involved a major electronic navigation system upgrade at my work. In the project, I was in charge of overseeing the installation of the equipment. I was one of many stakeholders in this project. The project was scheduled to be completed in a 5 year time period. The majority of the stakeholders in the project were not localized so a strong communication plan was needed.
Effective communication in a project like this is a very important step to have. It is important that all members involved in the project have all the necessary information to complete this project effective communication is a must especially in installation project like this, because new information will be discovered (Katz, 1982). This project did have a strong communication plan. In the communication plan, each installation team-lead reported with a single point of contact. The single point of contact ensured that the project installation leads received all the necessary equipment to complete the installation. Most of the information was shared through email. There was also a shared intranet page that hosted common documents that the installation team could utilize to assist with the installations.
The overall communication of the project was very well, but there could be changes. Being that I was involved in the installations with other teams in other regions, communication within the teams could have been improved. One way to improve communication among the installation teams is to have the ability to add best practices and other new information to the shared web page. Having this information on the web page allows for the installation teams to easily discover the information which will improve the overall installation efficiency.
References
Katz, R. (1982). The Effects of Group Longevity on Project Communication and Performance. Administrative Science Quarterly, 27(1), 81. doi: 10.2307/2392547
POST2:
A project that I have been a part of was when I designed a new deck for my house. I found a company to do the work and I created a plan of how I wanted it built. There was a communication barrier between me and the contractor because he did not speak English that well. So, when I explained details of the project he shook his head that he understood. Once the project was finished I found many problems that were not built to my design and would not have lasted in time.
I had to call the contractor multiple times and have him come to my house to show him how the walls were built very poorly. He turned the conversation around to make it seem like it was my fault that the walls were built so weak. I had them come back and redo the posts to be much stronger, and to leave after that because I wanted to put the walls back together with a higher standard. So, my father, brother, and I worked together to get the project done correctly. I would not hire from that company again, and the project could have been easily built the correct way from the beginning if communication was understood by both sides. Communication could have been improved by making sure the contractor understood the complete message and details I was looking for in the project. Being present and available to answer any questions before the project tasks were started would have saved the project from moving in the wrong direction. Using more visual examples and speaking simpler phrases and slower are other ways to improve communication and overcome language barriers.
Communication is huge when it comes to knowing what is expected and how to do the job right. When communication is lacking or missing, this leads to more time, money, and effort to fix mistakes and start over to get the job done right (Rajkumar, 2010). A project manager must always communicate clearly with each party involved to ensure the successful completion of project tasks on time and with high quality (Project Management.com, 2020).
References:
Project Management.com. (2020). Communication the key to successful project management. Retrieved from
Rajkumar, S. (2010). Art of communication in project management. Retrieved from
https://www.pmi.org/learning/library/effective-com…
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