15 Feb Think of a time when you experienced a communication issue in a business setting (something you feel comfortable discussing with the class). Was it a form of upward, downward, or h
1. Communication Issues: Think of a time when you experienced a communication issue in a business setting (something you feel comfortable discussing with the class). Was it a form of upward, downward, or horizontal communication and why? Did you understand why the problem occurred? Was it related to cultural differences, selective perception, emotional factors, technology, or some other identifiable cause? How could you avoid similar breakdowns in the workplace?
2. Effective professional communication: When it comes to communication skills, employers express particular frustration with recent college graduates who haven’t learned how to adapt to a professional environment. Identify a video clip (on YouTube or another online source) that you think represents an example of effective communication in a business environment. Please post a link to the video under discussion, along with a short written summary of why you think this example shows effective communication in action using your textbook as support. Discuss the importance of effective professional communication in a business context/
3. Communication Lessons: Celebrities can learn from successful companies when it comes to managing their careers, but companies can also learn from successful celebrities, especially when it comes to building online communities using social media. For example, social media guru Dan Schawbel cites Vin Diesel, Ashton Kutcher, Lady Gaga, Lenny Kravitz, and Michael Phelps as celebrities who have used Facebook to build their personal brands. He locates three celebrities (musicians, actors, authors, or athletes) who have a sizeable fan base on Facebook and analyzes how they use the social network. Write a brief analysis of the lessons, positive or negative, that a company could learn from these celebrities. Be sure to cite specifics from the Facebook Pages you’ve chosen, and if you think any of the celebrities have made mistakes while using Facebook, describe them as well.
4. Cross-Cultural Communication: Find an online business document, such as a company website, blog post, Facebook info tab, or LinkedIn profile, that you think is making a cross-cultural communication mistake by not considering the needs of at least some of your target readers. For example, a website may use jargon or idiomatic language that might confuse some readers, or it may use language that offends some readers. In a discussion post, share the text you found and explain why you think it is not successful as effective cross-cultural communication. Offer recommendations for changes. Be sure to include a link back to the original material.
References
thill, John V., Bove, Courtland L (2018). Excellence in Business Communication. 14th edition. ISBN-13 9780134319056
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