27 Oct Name and briefly describe the various information systems that are ued in your workplace, or in any other organisations you are familiar with.

What you have to do

The assignment for the unit has 2 Tasks. Task 1 has 6 descriptive answer questions and task 2 is a report writing task. You may use examples from personal and/or social experiences as relevant to the questions.

Task 1

Question 1

Name and briefly describe the various information systems that are ued in your workplace, or in any other organisations you are familiar with.

Question 2

List the various technology tools that can be used in the workplace to manage information effectively.

 

Question 3

Identify three examples of information that you or your team need in order to complete required business activities. Detail the type of information, location and method required to acquire that information.

 

 

Please use the below table to describe the three examples.

 

 

 

How will you communicate that information with your team members?

Information type Location How do you acquire the information

Eg: Taxation rules and regulations regarding FBT ATO or specialised tax accountant inside or outside the organisation Contacting the ATO through a phone call requesting for printed information

 

 

 

 

   

 

 

 

 

   

 

 

 

 

   

 

 

 

 

 

 

Question 4

 

What is the benefit of reviewing information held by the organisation to determine suitability, accessibility, currency and reliability?

What strategies does an organisation use to ensure the reliability of the information they provide to various work teams

 

 

Question 5

 

Management information system (MIS) broadly refers to a computer-based system that provides managers with the tools to organise, evaluate and efficiently manage departments within an organisation.

 

            

 

Explain a role of manager in identifying and implementing the most effective information system.

List down the steps that you can take in order to effectively implement information management systems in the organisation specifically at the section/team level

 

 

Question 6

 

Describe what information might be required in order to determine whether modifications to an existing system will meet future needs or whether a complete new system is required.

Why it may be necessary to provide training or retraining in the operation or aspects of an information system?

 

 

 

 

 

TASK 2: Case study

 

The Remote and rural medical services (RRMS) is a not for profit company to provide administrative support to rural medical practices. RRMS has addressed many of the barriers in rural and remote areas and found a mechanism where General Practitioners (GPs) retain control over the clinical and major policy aspects of their practices without having to be business or administrative managers.

 

Recently RRMS had an annual meeting in which all the GPs from various RRMS Centres have attended the meeting. Based on the feedback from almost majority of the GPs, the Board members has decided to relook into the way they are managing their billing, patient record keeping and information management system and has assured staff that management on urgent basis will devise a plan in to meet the recordkeeping and information management requirements of the organisation.

 

You have been appointed as a Change management Consultant by RRMS Board and have been given responsibility to prepare and present a report on the possible opportunities to implement a new/improved information management system that specifically meets the billing, recordkeeping and information management needs of RRMS.

 

Your report need to detail the information on the below mentioned criteria’s that would assist the Board Committee to confirm and implement the best possible improved/new information system within all the RRMS Centres:

 

Research on various options of information system relating to the need of the business, for eg: various Practice Management systems available in the market (like: Genie, Pracsoft etc)

Explain from where you will sources that information from on the new information system

Explain the key features of the new workplace information system

Detail the shortlisted information system and explain how it would meet the information requirements of the RRMS

Prepare an action plan for the new system implementation, including the key actions like regular staff training during the implementation phase: like awareness training, then product user trainings, storing and recording information

Review process to see the effectiveness of the new information system