04 Aug Describe the various services provided by logistics service providers
The Case and Five Case Questions can be found in the Chapter 3 pdf file on pages 87 and 91, respectively.
three pages minimum..
the Case Questions are
1. Describe the various services provided by logistics service providers.
What is the role of these services in focal firms’ value-chain activities?
2. Supply-chain management has evolved over time, largely due to
globalization and technological advances. What does the future hold?
Can you anticipate changes to the supply chain that would further alter
the express and logistics industry?
3. What factors do focal firms consider when choosing one logistics
service provider over another? In what ways do the global logistical and
transportation needs of focal firms vary from one industry to another?
Give some examples.
4. Given the importance of the U.S. market in the global express
industry, should DHL reconsider its decision to withdraw from this
segment? Lacking a significant presence in the United States, what
should DHL management do to grow the firm and improve earnings?
5. What strategies should facilitator companies such as DHL, UPS, and
FedEx implement during an economic recession? What steps can they
take to ensure their survival, while remaining prepared for the upsurge
of new business once the economy improves? Have they overlooked
the fast-growing emerging markets?
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