1. Question : All of the following are features of a behaviorally anchored 

rating scale except:

Student Answer: 

Six to ten performance dimensions are identified and defined by raters and ratees. 

The dimensions are anchored with positive and negative critical incidents. 

The wording on the form contains jargon commonly used by the ratee. 

Ratings are fed back using the terms displayed on the form. 

2. Question : The behavioral observation scale developed by Latham uses 

the ___________ technique to identify a series of behaviors 

covering the domain of the job.

Student Answer:

critical incident 

self-evaluation 

field review 

peer review 

3. Question : Which of the following is not one of the reasons that many 

merit pay systems fail to increase performance?

Student Answer:

Employees fail to make the connection between pay and performance. 

The secrecy of the reward is perceived by other employees as inequity. 

The budget is too small to fund the merit awards. 

The merit award is too small to impact performance. 

4. Question : Winsharing awards are funded by work teams' contributions 

to ____________________.

Student Answer:

job satisfaction 

productivity 

profitability 

customer satisfaction 

5. Question : ____________________ plans offer two distinct advantages: They do 

not require elaborate cost-accounting systems to calculate awards, and they are easily implemented by companies of any size.

Student Answer:

Gainsharing 

Spot gainsharing 

Profit-sharing 

All of the above. 

6. Question : The bureaucratic job-based approach used in determining pay 

will not be used to design pay systems in the future. Instead, the new designs will be ____________________ based.

Student Answer:

production 

profit 

people 

customer 

7. Question : Which of the following benefits is mandatory?

Student Answer:

Compensation for time not worked 

Insurance protection 

Workers' compensation 

Retirement plans 

8. Question : Most elderly Americans believe that security in their later 

years rests on a three-legged stool consisting of all of the following except:

Student Answer:

Social Security 

Part-time employment 

Personal savings 

Private pensions 

9. Question : Before an organization can fill a job vacancy, it must find people who are not only qualified for the position, but who also ______ the job.

Student Answer:

need 

have performed 

want 

both A and C 

10. Question : Continuous overtime often results in ___________.

Student Answer:

lower labor costs and higher productivity 

lower labor costs and lower productivity 

higher labor costs and lower productivity 

higher labor costs and higher productivity